How do I place an order?

  • Browse our products and click “Add to Cart.”

  • Go to your cart and click “Checkout.”

  • Fill in your shipping and payment details, then confirm your order.
    You’ll receive a confirmation email once your order is placed.

What payment methods do you accept?

We accept:

Credit/Debit Cards (Visa, MasterCard, etc.)

PayPal

Bank Transfer (if applicable)

Cash on Delivery (for selected locations only)

How long will it take to receive my order?

Metro Manila: 2–5 business days

Provincial Areas: 5–10 business days

International shipping (if available) may take longer.
You’ll receive a tracking number once your order has been shipped.

Do you offer free shipping?

Yes! We offer free shipping on orders above ₱[insert amount]. For orders below this amount, standard shipping fees apply.

Can I track my order?

Yes. Once your order is shipped, you’ll get a tracking number via email or SMS so you can monitor your delivery status.

What is your return and refund policy?

We want you to be 100% satisfied!

  • You may request a return or exchange within 7 days of receiving your order if the product is defective or incorrect.
  • Items must be unused, in original packaging, and with proof of purchase.
  • Refunds will be processed once we’ve inspected the returned item.